All articles ← Knowledge Base I updated my browser, and I am still having problems? What can I do? After I complete my book, how long does it take for you to print and ship my book? Can I cancel my book order? Can I delete the faces I save to my account? Can I edit the faces I save to my account? Can I track my package? Can I work on several different Datevitation Gift Books at the same time? Do I have to add Faces to my book? Do you allow Cashier's Checks or Money Orders? Do you charge sales tax on any item? Do you offer hard covers? Do you sell or disclose my email or other personal information with third parties? Do you ship internationally? Do you ship to P.O. Boxes, U.S. Territories, or Military APO/FPO Addresses? Does my book come ready-to-gift? How do I add Faces to my book? How do I cancel my 30-day free e-Date trial? How do I change my password? How do I create a Datevitation Gift Book? How do I discontinue auto-renewal of my e-Date membership? How do I log-in? How do I track my book order? How do I track my e-Dates? How do I upgrade my browser? How do packages appear when shipped? How long does it take to create a book? How long will it take me to receive my order? How much does a Datevitation e-Date membership cost? How much does a Datevitation Gift Book cost? I am a paying e-Date member, and I am no longer dating the person who has a free membership under my account. Can I invite someone else to redeem the free membership? I am having difficulty adding Faces. It won't let me. Why? I forgot my password. What do I do? I have updated my browser and cleared my cache/cookies, and am still having problems. What do I do? I paid for a e-Date membership, which includes a free membership for my date as well. How can my date access his/her free membership? I tried making a book but I have run into a lot of bugs and can’t get through the process? What can I do to fix these bugs? If there is a 30-day free trial for the e-Date membership, why do you require my billing information? Is it possible to buy individual love coupons, as opposed to buying them in a book? Is it safe to use my credit card on your site? Is there an additional cost associated with adding photos? What are the guidelines for selecting a photo that will lead to optimal printing results? What are the order cut-off dates for guaranteed delivery by Christmas 2016? What are the order cut-off dates for guaranteed delivery by Valentine's Day 2017? What forms of payment do you accept? What is the cost of shipping? What is your refund policy for books? What is your refund policy for e-Date membership? What kind of paper is the book printed on? When will you ship my gift book? Where can I find book projects that I started working on and saved for later editing? Where can I find out information about my order? Will you share the book I create with anyone?